CUSTOMER PLUS
Shift your perspective on Digital Business
Customer Plus is a Cloud-Based Web Application that offers a wide range of KYC (Know Your Client) solutions.
It includes pre-built connectors to popular third-party data sources for enhanced review and management of your clients’ relationship.
Shift your perspective on Digital Business
Customer Plus is a Cloud-Based Web Application that offers a wide range of KYC (Know Your Client) solutions for an enhanced user and client experience.
It includes pre-built connectors to popular third-party data sources for enhanced review and management of your clients’ relationship.
Redesign the way you do business
Customer Plus provides solutions for Licensed and Regulated financial institutions to automate their regulatory requirements.
Customer Plus is a Rule Based Engine with a user-friendly interface that combines 4 services:
Automate the regulatory processes and manage daily tasks.
Simplify collaboration amongst stakeholders.
Maintain all clients’ records in electronic format that facilitates reporting
Enhance the client experience by digitizing your forms and centralizing the document collection process.
Manage your reputational risk through ongoing screening of clients and their associated parties.
Email and Messaging Services
Minimize the use and the dependency of third party email and messaging service providers within your team.
Task Management
Assign and Manage your daily tasks, collaborate proficiently with other teams with the help of the automation tools built within the system.
Name Screening
A method used to assess and check a clients’ financial compliance risk in various databases related to financial risk.
Checklists & Forms
System generated forms and checklists that helps minimize the risk of human error, and unify the process with the prebuilt forms.
Eliminate decentralized processes
Customer Plus will help you manage your process more efficiently by centralizing and automating all KYC and regulatory functions.
CASE MANAGER
the Standardized approach provided by the case management is a tool that relies on system logics to guide the user to take the best action and determine the applicable requirements while Minimizing errors and ensure quality.
Manage tasks by access control and Simplify the collaboration amongst different teams.
Policies & Procedures
Performance metrics
Book of Record
The book of record is fully integrated with the Workflow (Case Manager), maintaining and archiving all the clients’ records in an electronic format that facilitates the reporting, and checking previous versions of the records.
Risk Scoring Methodology
Document and Product Log
Client Portal
The client portal is accessed by your clients to action and review any document requested by your organization. Seamless integration with the case manager.
Fillable Forms
document Manager
Ongoing Monitoring
Mitigate your reputational risk by activating the ongoing screening of clients and their associated parties. Get alerted whenever there’s a new hit on any individual or entity stored in your database. Manage the alerts and Adjudicate the results on an ongoing basis.
Why is a Case Management tool important?
Consequence management requires the analyst to analyze all the requirements to determine the compliance for each product. That analysis takes time. Human brain cannot process multiple data points at the same time. The more regulations, the more errors
Feel free to contact us for any questions.
We just need a couple of hours!
No more than 2 working days since receiving your request.
Email Us
contact@customerplus.com
Location
Toronto, Canada
Frequently Asked Questions
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