Skip to content
Customerplus
  • Home
  • Case Manager
  • Client Portal
  • Book Of Records
  • Blog
  • Contact Us
Client Risk Rating Tool
CUSTOMER PLUS​

THE FUTURE OF KYC

A centralized compliance platform designed to automate KYC and Client Management. In contrast to conventional solutions that depend on manual checklists and disparate systems, CustomerPlus consolidates all client data, documents, and activities in a centralized setting.

Book a demo Our solutions

CustomerPlus smart workflow embeds regulatory modules that automatically generates client-specific requirements and deliver real-time risk and compliance evaluations across various products, achieving a comprehensive oversight of all KYC operations.

Book a demo
Workflow & Execution

CASE MANAGER

The Case Manager is the operational engine of CustomerPlus. It structures and automates the entire KYC process—guiding users through onboarding, periodic reviews, and remediation activities.

Select the regulatory module of your choice and allow the system to determine the applicable requirements for your clients based on predefined criteria. The KYC process is fully automated, requiring minimal user input. Featuring an intuitive user interface, the platform reduces the need for extensive training and enables junior staff with limited experience to efficiently manage KYC processes.

Book a demo

Client Portal

Data Collection & Collaboration

The Client Portal is the interface between financial institutions and their clients. It enables secure document exchange, digital form completion, and real-time communication.

Clients can submit and manage their information in one place, eliminating unnecessary back and forth emails and ensuring clean, structured data intake.

Book a demo
Data, Audit & Reporting

Book of Record

The Book of Record serves as the centralized repository for all client data, documents, and activity. It maintains a complete audit trail of every action and decision, ensuring consistency, traceability, and accurate reporting across the organization.

KYC Data Management Platform

Audit Trail Compliance System

Centralized Client Data Repository

Customer Plus

Who We Serve – Our Customers

CustomerPlus is designed for both newly regulated institutions establishing their compliance frameworks and established organizations seeking to modernize and scale their KYC operations across jurisdictions.

CustomerPlus serves all organizations subject to Know Your Customer (KYC) and anti-financial crime obligations—any institution required to identify, verify, and monitor clients to prevent financial crimes.

  • Banks and Credit Unions
  • Asset Managers and Investment Firms
  • Broker-Dealers and Capital Markets Firms
  • Payment Providers and Fintechs
  • Insurance Companies
  • Money Service Businesses (MSBs)
Customer Plus

Why CustomerPlus

CustomerPlus turns KYC into a scalable, controlled, and data-driven operation—delivering consistency, efficiency, and full visibility across the entire client lifecycle.

CustomerPlus replaces manual effort, fragmented tools, and inconsistent processes with a single, intelligent system that drives efficiency, control, and measurable performance at scale.

Book a demo

Regulatory Intelligence Built-In

  • The platform interprets regulations for you—automatically generating requirements and ensuring consistent compliance across products and jurisdictions.

End-to-End Lifecycle in One System

  • Onboarding, refresh, remediation, and monitoring are managed in a single workflow—eliminating fragmentation and data loss.

True Process Standardization

  • Every case follows a structured, repeatable path—reducing errors, dependency on expertise, and training burden.

Real-Time Visibility & Operational Metrics

  • Full transparency across teams and processes—track productivity, completion rates, time per task, and cost per client.

Audit-Ready by Design

  • A centralized Book of Record captures every action, decision, and document—ensuring full traceability and regulatory confidence.
Customer Plus

Why is a Case Management tool important?​

Consequence management requires the analyst to analyze all the requirements to determine the compliance for each product. That analysis takes time. Human brain cannot process multiple data points at the same time. The more regulations, the more errors​


  • Automate manual tasks​
  • Connect processes​
  • Create standards ​
  • Manage coordinated activities ​
  • Enhanced monitoring of user activities​
  • Facilitate tracking​
  • Pinpoint bottlenecks​
  • Increase accuracy & efficiency​
CONTACT US

Feel free to contact us
for any questions


Email Us

contact@customerplus.com

Location

Toronto, Canada

Frequently Asked Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

ABOUT US

Customer plus is a Canadian company that specializes in providing Know your Customer (“KYC") and regulatory solutions.​

We support our clients in improving and automating their compliance program.​

Our team comprises of professionals with more than 20 years experience in the industry.

Categories

  • Home
  • Client Portal
  • Case Manager
  • Book Of Record
  • Terms And Conditions
  • Privacy Policy

reputational risk Fillable Forms checklists  Cloud-based KYC regulatory  Name Screening WORKFLOW centralized processes collaboration quality-control
  • Home
  • Case Manager
  • Client Portal
  • Book Of Records
  • Blog
  • Contact Us