CUSTOMER PLUS
Shift your perspective on Digital Business
Customer Plus is a Cloud-Based Web Application that offers a wide range of KYC (Know Your Client) solutions.
It includes pre-built connectors to popular third-party data sources for enhanced review and management of your clients’ relationship.
Shift your perspective on Digital Business
Customer Plus is a Cloud-Based Web Application that offers a wide range of KYC (Know Your Client) solutions for an enhanced user and client experience.
It includes pre-built connectors to popular third-party data sources for enhanced review and management of your clients’ relationship.
Redesign the way you do business
a centralized compliance platform designed to automate KYC and Client Management. In contrast to conventional solutions that depend on manual checklists and disparate systems, CustomerPlus consolidates all client data, documents, and activities in a centralized setting.
Redesign the way you do business
Customer Plus provides solutions for Licensed and Regulated financial institutions to automate their regulatory requirements.
Customer Plus is a Rule Based Engine with a user-friendly interface that combines 4 services:
Automate the regulatory processes and manage daily tasks.
Simplify collaboration amongst stakeholders.
Maintain all clients’ records in electronic format that facilitates reporting
Enhance the client experience by digitizing your forms and centralizing the document collection process.
Manage your reputational risk through ongoing screening of clients and their associated parties.
Book Of Record
Assign and Manage your daily tasks, collaborate proficiently with other teams with the help of the automation tools built within the system.
Client Portal
Assign and Manage your daily tasks, collaborate proficiently with other teams with the help of the automation tools built within the system.
Case Manager
Assign and Manage your daily tasks, collaborate proficiently with other teams with the help of the automation tools built within the system.
Task Management
Assign and Manage your daily tasks, collaborate proficiently with other teams with the help of the automation tools built within the system.
Checklists & Forms
System generated forms and checklists that helps minimize the risk of human error, and unify the process with the prebuilt forms.
Email and Messaging Services
Minimize the use and the dependency of third party email and messaging service providers within your team.
Name Screening
A method used to assess and check a clients’ financial compliance risk in various databases related to financial risk.
Eliminate decentralized processes
Customer Plus will help you manage your process more efficiently by centralizing and automating all KYC and regulatory functions.
Task Management
Assign and Manage your daily tasks, collaborate proficiently with other teams with the help of the automation tools built within the system.
Checklists & Forms
System generated forms and checklists that helps minimize the risk of human error, and unify the process with the prebuilt forms.
Email and Messaging Services
Minimize the use and the dependency of third party email and messaging service providers within your team.
Name Screening
A method used to assess and check a clients’ financial compliance risk in various databases related to financial risk.
Who We Serve – Our Customers
CustomerPlus serves all organizations subject to Know Your Customer (KYC) and anti-financial crime obligations—any institution required to identify, verify, and monitor clients to prevent financial crimes.
CASE MANAGER
the Standardized approach provided by the case management is a tool that relies on system logics to guide the user to take the best action and determine the applicable requirements while Minimizing errors and ensure quality.
Manage tasks by access control and Simplify the collaboration amongst different teams.
Policies & Procedures
Performance metrics
CASE MANAGER
The Case Manager is the operational engine of CustomerPlus. It structures and automates the entire KYC process—guiding users through onboarding, periodic reviews, and remediation activities.
Select the regulatory module of your choice and allow the system to determine the applicable requirements for your clients based on predefined criteria. The KYC process is fully automated, requiring minimal user input. Featuring an intuitive user interface, the platform reduces the need for extensive training and enables junior staff with limited experience to efficiently manage KYC processes. Leveraging regulatory rules, the solution manages documentation, conducts compliance and risk assessments, and oversees tasks, approvals, and escalations within a unified workflow.
Policies & Procedures
Client Portal
Data Collection & CollaborationThe Client Portal is the interface between financial institutions and their clients. It enables secure document exchange, digital form completion, and real-time communication.
Clients can submit and manage their information in one place, eliminating email back-and forth and ensuring clean, structured data intake.
Risk Scoring Methodology
Book of Record
The Book of Record serves as the centralized repository for all client data, documents, and activity. It
maintains a complete audit trail of every action and decision, ensuring consistency, traceability, and
accurate reporting across the organization.
Fillable Forms
document Manager
Ongoing Monitoring
Mitigate your reputational risk by activating the ongoing screening of clients and their associated parties. Get alerted whenever there’s a new hit on any individual or entity stored in your database. Manage the alerts and Adjudicate the results on an ongoing basis.
Why is a Case Management tool important?
Consequence management requires the analyst to analyze all the requirements to determine the compliance for each product. That analysis takes time. Human brain cannot process multiple data points at the same time. The more regulations, the more errors
Feel free to contact us for any questions.
We just need a couple of hours!
No more than 2 working days since receiving your request.
Email Us
contact@customerplus.com
Location
Toronto, Canada
Frequently Asked Questions
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